Salesforce Administrator — Dallas, TX

— On Fri, 3/15/13, Deepesh Shah wrote:

From: Deepesh Shah
Subject: Salesforce Administrator — Dallas, TX
To: “Ben”
Date: Friday, March 15, 2013, 5:44 PM

Hello Ben,


Our client is looking for a Salesforce Administrator. If this project does not match your exact skills perhaps you know of someone with the necessary experience and availability; if so, please feel free to forward this e-mail at your discretion or pass on their references to me.

Rate __________ (W2 / 1099 / Corp- Corp ) (Please mention)
Earliest availability for the assignment :
Earliest availability for the Interview :
Current location :
Are you ready to relocate :
Preferred contact number :

Location:   Dallas, TX
Duration:   6-12 Months Contract

Ongoing system administration, including:
•        Manages all security settings and conduct regular security/configuration audits
•        Manages all new user set-ups and deactivation, including transferring ownership of accounts/contacts/opportunities for deactivated users. The actual user admin will be performed by the Service Desk.
•        Coordinates with Release Management to execute all configuration changes (This may involve simply changing field names or could be a more work-intensive project such a re-mapping fields and field value or doing a record update project that may require tools such as the Sforce Data Loader or Excel Connector .)
•        Performs new release evaluations with Business Owner & manages new functionality roll-outs
•        Regularly audits data to uncover data integrity issues and/or opportunities for process improvement
•        Performs mass data imports using the API or import tools as requested by Business Users or others
•        Manages and implements customization requests by Business Users, including creating workflow triggers, workflow alerts, automated email responses, etc.
•        Maintains updated system documentation and Salesforce policies/procedures
•        Maintains the Salesforce mailbox by promptly responding to user questions and requests for administrative support or forwarding on to an Salesforce Area Admin as appropriate
•        Develops and maintains API scripts and s-controls to support custom development as needed
•        Develops and maintains naming conventions of picklists, report folders, dashboards, etc. to improve system usability
•        Performs manual or automated data entry/data clean-up as required
•        Modifying the sharing model as required
•        Modifying leads and case setup
•        Modifying case setup
•        Creating and managing email and mail merge templates
•        Creating and modifying list views
•        Creating custom fields and modifying picklist values
•        Importing and updating campaign data
•        Creating/Modifying Lead Assignment Rules
•        Setting up Useful Links on the Home Page
•        Creating Web Integration Links

Primary skills and experience include:
Years of Experience: 2 – 5 years of experience functioning as a administrator \developer for Enterprise or Unlimited edition (Service, Sales, Marketing) or higher performing all of the following tasks
•        Experience administering and developing in a environment
•        Managing enhancement and issues logs and executing necessary development to address requests
•        Acting as initial point of contact with internal users for user request, issue resolution, and training
•        Implementing and managing various complex sales and service processes
•        Administering users in with focus on set up, profiles, roles, and teams
•        Extensive data cleansing techniques
•        Creating and managing workflow rules, data validation, and system triggers
•        Managing data integration processes
•        Excellent verbal and written communication skills to provide training and one on one support end users
•        Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
•        Proven ability to independently perform testing, implementation, documentation and updating as it relates to the software and system administration
•        Demonstrated strong analytical skills and technical expertise.
•        Keen attention to detail and complex problem solving abilities from operational and technical perspective
•        Must be comfortable in rapidly changing and sometimes ambiguous work situations.
•        Experience documenting and analyzing processes, procedures, and/or
•        APEX/trigger development and Visualforce/s-control development a plus
•        Salesforce Admin Certification a plus
•        Experience working in a sales operation or call center support role is a plus

Thanks and Regards,

Deepesh Shah
Intelliswift Software Inc.
2201 Walnut Ave, #180
Fremont 94538
Phone: 510-870-2486
Fax: 510-578-7710

Note: Please allow me to reiterate that I chose to contact you either because your resume had been posted to one of the internet job sites to which we subscribe. I assumed that you are either looking for a new employment opportunity, or you are interested in investigating the current job market.
If you are not currently seeking employment, or if you would prefer I contact you at some later date, please indicate your date of availability so that I may honor your request. In any event, I respectfully recommend you continue to avail yourself to the employment options and job market information we provide with our e-mail notices.

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