Enable Salesforce Administrator to Log in as Any User

https://na13.salesforce.com/partnerbt/loginAccessPolicies.apexp?retURL=%2Fui%2Fsetup%2FSetup%3Fsetupid%3DSecurity&setupid=LoginAccessPolicies

To activate the “Administrators can log in as any user” option on your end, please follow the click path:
Setup | Security Controls | Login Access Policies | “Administrators Can Login as Any User”.

Login Access Policies ~ salesforce.com - Enterprise Edition

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